What Ewing Homeowners Say About Hearthstone Chimney Co.
Reviews matter because they’re the only thing we can’t write ourselves. Every testimonial on this page came from a real chimney cleaning job in Ewing or a nearby neighborhood we serve. We don’t offer discounts for reviews, and we don’t filter out the ones that sting. If you’re deciding who to let into your home with a brush and a camera, here’s what your neighbors said after we left.
Recent Reviews
“We bought our place in Ewing Township last fall and the inspector said the chimney ‘looked fine.’ Russell came out for a cleaning and found a cracked flue tile three feet down that would’ve let carbon monoxide into our bedroom. He showed me the photo on his tablet, explained it in plain English, and didn’t push the repair that day. We scheduled it for spring when we had the money. That’s the kind of honesty you don’t expect.”
- Cole A., Ewing Township, NJ
“I’ve lived in the Mountainview section of Ewing for eighteen years and never had my chimney cleaned. I figured if smoke went up, it was working. The Hearthstone tech pulled out enough creosote to fill a shoebox and found a bird’s nest from last spring wedged behind the damper. One visit, uniformed guys, no mess on my hearth rug. The $89 seasonal tune-up was the number on the invoice, exactly what they quoted on the phone.”
- Sofia M., Mountainview, Ewing, NJ
“Our chimney cap was rusted through after that wet winter Ewing had. I called three companies. One wanted to sell me a full liner replacement. Russell did a Level-2 camera inspection, showed me the actual footage, and said the liner was fine - I just needed a proper cap and crown seal. He used a Gelco cap and HeatShield for the crown. Saved me about two thousand dollars and didn’t make me feel stupid for the other estimate.”
- Ebony G., Glendale, Ewing, NJ
“I manage a rental property near The College of New Jersey and the tenant complained about smoke backing up into the living room. Hearthstone answered at 8 PM on a Sunday - actual person, not a machine. They came out Monday morning, swept the chimney, and found the flue was partially blocked from years of the tenant burning unseasoned wood. Katie at the office emailed me the inspection photos for my records before the tech even left the driveway.”
- Cole A., Ewing Township, NJ
“My husband wanted to clean the chimney himself with a brush kit from the hardware store. I called Hearthstone for a second opinion on his plan. Russell explained that our chimney has a clay flue liner with offset joints - common in Ewing homes built in the 1970s - and a DIY brush can actually damage it. We paid for the professional sweep. He was done in two hours, found minor creosote glazing, and gave us a written condition report for our insurance. Worth every penny to not have my husband on the roof.”
- Sofia M., Mountainview, Ewing, NJ
“The 90-Day Done Right Promise is real. We had a chimney cleaning and cap replacement in March. By May, we noticed a small drip after a heavy rain. I called expecting a fight. The same tech came back, found the crown seal had a pinhole from the freeze-thaw cycle Ewing gets in late spring, and fixed it. No charge, no paperwork, no argument. He just said, ‘We stand behind it,’ and that was that.”
- Ebony G., Glendale, Ewing, NJ
“I’m a veteran and they applied the 5% discount without me asking - I just mentioned it when booking. The tech swept our chimney, found the damper was corroded shut, and replaced it with a part from their truck. Most jobs in a single visit, they said, and ours was. Russell Haines himself called the next day to make sure everything was working. That’s owner-operated, not owner-in-name-only.”
- Katie L., Ewing Township, NJ
“We got a $4,200 estimate from another company for a ‘failing liner’ in our Ewing cape cod. Hearthstone’s free second opinion found the liner was structurally sound - just heavily coated with creosote that made it look deteriorated on a basic visual check. Russell ran the camera, showed us the before and after cleaning footage, and the liner was fine. We paid for the sweep and camera inspection. Total cost was under $300. The other company never mentioned that heavy creosote can mimic liner damage.”
- Katie L., Ewing Township, NJ
Why Customers Trust Us
These reviews keep showing up for the same reasons. Live person answers the phone, 24 hours a day. Background-checked, uniformed technicians who show up when they say they will. Level-2 camera inspections with photos you can see and a plain-English verdict - documented like an engineer, explained like a craftsman. Professional-grade materials from DuraFlex, HeatShield, Gelco, Olympia Chimney, Famco, and Copperfield. No builder-grade substitutes, no surprises on the bill.
The 90-Day Done Right Promise backs every job in writing. If it’s not right, we make it right. No arguing, no paperwork shuffle. That’s how a company acts when it plans to be in Ewing for another thirty years.
We’ve been here since 1984. Call (856) 388-5580 and you’ll talk to a real person about your chimney, any hour of any day.
Written by Russell Haines, Owner at Hearthstone Chimney Co., serving Ewing since 1984.